FAQ

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faq

If I haven't received my bill what should I do?

What if I need to contact the utility billing office after hours?

On my bill I see a fee for sewer collection and sewer treatment. Am I being billed twice?

There are two lines for water charges on my bill. Is this correct?

How can I decrease the amount of my utility bill?

If I can't pay my bill by the due date, what can I do to avoid having my power shut off?

How does my electricity usage compare to others in my neighborhood?

Is a utilities deposit required? How much is it and how long until it is refunded?

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