What is the hardness of the City's Water?
A) 12 - 14 grains or 255 ppm.
Does Logan City add fluoride to the Water?
A) No we do not add fluoride to the water; however fluoride is naturally present in our water. The amount of fluoride is 140-200 ppb.
Where does the responsibility of the City end and the Property owner's begin?
A) The City's responsibility on a water lateral ends at the water meter
B)Sewer laterals are the responsibility of the homeowner to the sewer main, including the connection to the main.
What is a thermal expansion tank?
A) As water heats it expands and increases in volume. before the installation of the backflow device at the meter, this water was able to travel backwards through the meter and back into the City water lines. Now it will stop at the meter and look for an escape route. A thermal expansion tank absorbs the day to day increses.
My bills seems high. Could my meter have gone bad?
A) Meters will not 'speed up' and over bill with age. The older the meter is the less water it will register. There are several possibilites that can be the problem. We may have recently changed your meter to a newer radio meter that is read monthly. You may also have a possible leak.
I think I have a leak. What should I check?
A) The most common items that leak are hose bibs, swamp coolers, faucets, water softeners, toilets, and sprinkler systems. Deep valve sprinkling systems should be dry with no standing water. A helpful tip for checking a leaking toilet is to put a few drops of food coloring in the back of the tank. If the coloring appears into the bowl it indicates a leak
My water has a funny smell, taste, or odor. Is there something wrong with it?
A) Let the water run from your taps for about 10 minutes. If there is still a problem contact the Water Department.